*We ship exclusively to the continental 48 United States
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
If your order is in stock and we process the charges to your credit card, it will normally ship within five business days from the date of your order. However, please note that with certain custom licensed logo series products such as pool tables, game tables, pub tables, bar stools,and other specified items, the lead time will vary, which is specified for each product in the product descriptions. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us via email to: email@example.com.
Standard Ground Shipping (USA only) on all orders over $100 is included in the sale price of most of our products unless otherwise stated. Lead time typically ranges from 4-10 business days utilizing USPS, UPS, and/or FedEx. For our larger and heavier products such as our furniture theater seating and game room tables, our vendors use their chosen freight carriers.
*Specific Manufacturer Delivery Lead Times:
Lead time to ship for products varies per manufacturer as follows:
>For ACE Branded products (Jack Daniel's, Old No. 7) - Normally ship within 48 business hours after receipt, with the exception of special order items such as pool tables, and jukeboxes. These particular items are made to order and normally take 4-6 weeks for delivery. You will be notified by email of any delay. Orders are typically shipped UPS. In the case of larger items common carrier delivery may be required. A signature will be required at the time of delivery.
>Ram Game Room - Allow lead time of 5-10 business days before shipping date. Customer will be notified by email at fulfillment date.
>SLS Licensing Logo Rugs and Mats - As these are custom products, please allow up to 2 weeks lead time before shipping date.
>Holland Bar Stool Co. - For all of our custom made-to-order licensed logo series products manufactured in Holland, Michigan, (logo game room tables, pub tables, bar stools, clocks, lighting, wall decor art, etc.), lead times are typically longer, ranging from 2-6 weeks. Please refer to the respective product description for specified lead times for those products.
*Holland Game Room Game Table Freight Delivery Details:
Pool Tables - Freight and Installation is included in the displayed pricing. Professional installation is included and Mandatory on all pool table sales. This service is provided by the manufacturer, Holland Bar Stool Co.
Shuffleboard - Freight with curbside delivery is included in pricing. Professional installation is an additional option at $415.00 and includes the Warranty. Customer may waive installation and install themselves but VOIDS the warranty.
Foosball - Flat rate shipping is $300.00 & the service includes residential delivery with lift gate.
Dome Hockey (Deluxe & Basic) - Flat Rate shipping is $400.00 & the service Includes residential delivery with lift gate.